King Risk Partners - Palm Coast, Florida

Stephen S.

Found out through a letter from Auto Owners insurance was dropping my policy. Called agency and was told it was being worked on. 4 phone calls and messages were left unanswered. My policy was subsequently cancelled with no explanation from this agency. . When I signed up with them years ago, I specifically said that communication is paramount to me. Obviously that was a sales pitch that I fell for. I moved all my policies to another agent in town. I can’t overstate how disappointed I am with this situation.

Norma O.

I want to thank Lisa Pleasant who assisted me today to help me understand a form I received from my homeowner's insurance company.

I know it's not easy having to speak to and help frustrated customers all day long. But Lisa was patient, friendly, and informative. Not being treated like an idiot goes a long way!

Kudos to First Florida Insurance for hiring a stellar employee. She is what keeps customers coming back. 🙂

Steve S.

It’s so nice to find an insurance agency that not only has saved me $ but also has such a wonderful group to work with too. Brenda has always quickly answered any questions about my home owners and auto policies. They offer lots of options for coverage from multiple well known insurance companies. Their quotes on my boat insurance will also save me money as well.

jackie K.

Thank you to Madonna for her help getting me switched to a better company for my homeowner's insurance and getting the whole process completed in a day. It's always a pleasure working with her both on my mom's new coverage and on our auto policy as well.

Terri R.

After a horrible experience with AAA for my homeowner's insurance, I reached out to Heather at First Florida at the recommendation of my aunt. She was very efficient and professional. I'm so grateful she was able to help me.

Gene F.

I've been a customer of First Florida Insurance for over 13 years and I have home, auto and life insurance with them. I have always been extremely pleased with the quality of insurance and customer service, especially when I've had to file a claim. The team jumps in and goes above and beyond to resolve. I can't recommend them highly enough!

Dogar G.

I cannot believe what this agency just did to me ! Got a quote and paid in full for a home owner policy so I cancelled my previous one with a different company.
A day after I get a call that the policy fell thru. May not seem like a big deal, except that there is a Hurricane about to hit Florida and now I cannot get any insurance, anywhere till after it passes ! So I am now the proud owner of an uninsured house with a Category 4 hurricane on the way ! Thank you First Florida.

Nadine S.

Madonna Clarke is wonderful!! Her work ethic is impeccable. In addition, she is patient and kind.