Custom Pro Roofing - Dallas, Texas

Información y Recomendaciones sobre Custom Pro Roofing

Si estás buscando un contratista general y una empresa de instalación de cubiertas de confianza en Dallas, Texas, Custom Pro Roofing se presenta como una opción sólida. Ubicada en Dirección: 1910 Pacific Ave Suite 17060, Dallas, TX 75201, esta empresa ofrece una gama de servicios que incluyen no solo la instalación de cubiertas, sino también servicios de Solar Energy, adaptándose a las necesidades modernas de ahorro energético y sostenibilidad.

Para aquellos que prefieren interactuar de manera directa, Custom Pro Roofing puede ser contactada por teléfono en Teléfono: 229-264-4313. Además, su página web custompro.us ofrece una plataforma completa para consultas, citas y más. Aquí encontrarás una sección dedicada a las opiniones donde se puede leer que la empresa cuenta con 111 valoraciones en Google My Business, con una media de opinión de 3.3/5. Esta calificación sugiere que, aunque hay áreas de mejora, la mayoría de los clientes están satisfechos con los servicios prestados.

Una de las características destacadas de Custom Pro Roofing es su compromiso con la comodidad del cliente. Ofrecen estimaciones en línea, lo cual facilita la planificación y el presupuesto. Además, garantizan servicios en el lugar, asegurando que el trabajo se realice sin complicaciones. Para aquellos que valoran la accesibilidad, es importante mencionar que su lugar de operación cuenta con estacionamiento accesible para personas en silla de ruedas, demostrando su compromiso con la inclusión.

Para aquellos interesados en saber más, las especialidades de Custom Pro Roofing incluyen no solo la instalación de cubiertas, sino también la gestión como contratista general y la oferta de soluciones de energía solar. Esto significa que pueden atender una variedad de necesidades desde la reparación hasta la innovación energética.

👍 Opiniones de Custom Pro Roofing

T R.

1/5

It has been so frustrating to get anywhere with this company. I have called several numbers and emailed on 1.6.25. Brenda called said to give 24-48 hrs and she would get back to me on my question. She never did. I called again on 1.13.25, 1.16.25, 1.23.25, and again 2.7.25 with no success. I received solar panels last year from Custom Pro and apparently once they get your money their job is done and do not respond back to you for nothing! If I could have left zero stars for poor customer service I would have. DO BETTER!!!!!

Everlena R.

5/5

Paul and Trey are the best. I was paying about $250/mo to PSO each and every month. When Paul stopped by my house I thought It was too good to be true at first. But after installation It did take about 2 weeks to turn on and the next month I saw my first bill post solar and It was just $7.46. They also covered my payments for the first year and when I pick up next year It will at $199 and only 3.99% interest. I recommend going solar and with Paul and Trey

peter D.

1/5

The install was timely. But my electric bill has not decreased at all. I’ve contacted Custom Pro multiple times over the lest few months through email and phone call. The phone calls go to a machine with no one answering. The emails to the installer go unanswered, and emails to customer service get returned because the email address I was given for customer service doesn’t exist.

Rodrigo F.

5/5

I’ve been dealing with
Custom Pro Solar for almost a year now.
We’ve had our ups and downs.
New installer, Edgar, came in and out and delivered everything promised.
Very pleased with the work done!

Jennifer B.

1/5

Starting October 13, 2022, we signed the paperwork to start this solar process. I should have gone with my gut and refused. I relented and signed the paperwork. Delivery day came and the driver rolled the crate off the back of the truck and it landed upside down, breaking a few panels and one of the Generac boxes. The installers were able to locate replacements. The panels went on the garage and then on the house as the space needed was miscalculated. Countless periods of no communication, random inspectors and electricians to try and figure out what was missing and needed to be completed. Failed inspections by city and OG&E, as we are located in Oklahoma and I guess our standards are higher than in Texas. Multiple e-mails, sweat, tears, panic attacks and prayers, we finally have completion of our system on September 10, 2024. It only took two years of paying for our electric bills and making payments on what my husband referred to as the paperweight on the roof. On the loan paperwork, the 1st payment is due 60 days after the system is installed (not operating). So, they can hang this on your property, and it is now yours to pay on. The salespeople will make "promises" when they are selling you the system, but nothing will be in writing. Maybe they do better with roofing and need to only work in Texas. Save yourself the headache and DO NOT use them for solar in Oklahoma.

Cody W.

1/5

Please for the love of EVERYTHING, do NOT use this company for solar panels. My installation started in November of 2023 and wasn’t completed until April of 2024… yes you read that right… install took 6 months. In that time, I had to start paying for my panels BEFORE install was even complete and in working order. They offered to push my first payment date back, but I would still be charged interest so that didn’t do any good. They also offered to refund me my first 3 months of payments due to install taking too long but they have yet to do that. They sent a check but it was only 1/3 of the agreed amount and the check wasn’t even signed so I can’t cash it. Also, please be aware that this company never responded to me until I left them a bad review, that should tell you everything you need to know. This company is awful. If you need more proof, check out their reviews on the Better Business Bureau. The owner, Drew Jansky, is a joke. PLEASE STAY AWAY!! AVOID!!! DO NOT USE!!! TERRIBLE COMPANY!!!!!!!

Krystal S.

1/5

*Please don't get duped like I did. We got labels installed in July 2024 and they still don't work. We are still playing electricity bills and they have been ducking/dodging calls ever since from the sales rep to the owner. You've been warned, don't fall for it.*

Fredie M.

5/5

Alex and Trey did an amazing job. They were extremely fast and did everything they said they were going to do. I already sent them to my son to see if he can get them!