CubeSmart Self Storage - Antioch, California

Luis S.

Muy buen servicio al cliente muchas gracias

Erika H.

The managers at this location Brit and Peter are so helpful. They have gone above and beyond to accommodate my storage needs and I could not be more appreciative. If you're looking for storage definitely a top Contender I will definitely come back if I ever need storage again

Raymond G.

New to CubeSmart. Was very pleased with the security of the facility and the cleanliness of the buildings. Brit was very helpful and walked me through the entire process and got me setup straight away. Greatly appreciate having a climate-controlled unit.

Justice H.

Don’t rent here. Was just broken into on 01/28/25. Didn’t get an alert until 01/31/25. No apology. No cameras. All inside units were hit. The doors to the inside units don’t lock. The management said no additional cameras will be installed and the doors will not be replaced. They get robbed every couple of months. Not worth the money or risking missing your valuable items.

D N.

The place is nice & clean so far! The general manager was very helpful & gave us good tips regarding storage how to's &
don't s. We just wished the hours of access were more flexible .

Michaela S.

The video shows their 10x8 inside storage unit that’s located on the 2nd floor in a climate controlled facility. Getting a storage unit here was super easy. I didn’t even have to leave my bed. I did everything on my phone. The longest part of the process was deciding which size unit I needed. However, when I found out they had a sizing guide right there on their website I was able to almost immediately choose the correct size unit for me. After choosing the size I was able to complete the entire rental process in less than five minutes. I received an email with everything I needed to get into my new unit. The email included my gate and temporary lock code, my unit number, all rental forms and contracts, and a very detailed description of what I needed to do next. My new lock was waiting for me inside my unit with informational pamphlets that answered any and all questions that I had. I’m positive they’ll answer any and all questions you might still have. I did all of this using my phone. I didn’t have to wait in line, go into the office, wait until someone was available, nothing like that. I was able to rent the unit on my time and not waste my time jumping through unnecessary hoops. The storage facility and units are very clean. The employees here do an amazing job keeping the units in amazing shape. The only thing that I have an issue with is that they’re only open until 7pm. Their hours are 7am-7pm everyday. I’m at work during those hours and can’t make it before 7pm. If they’d stay open until at least 9pm then I’d have no issues and I bet they’d get a lot more customers. If you don’t mind the hours that they’re open then you’ll love this location.

update
I had sent in an email asking for help with something regarding my insurance. I got an immediate response and everything was handled before the end of that day. Also, when I had visited my storage I was approached by an employee who confirmed everything just to make sure I was the one emailing them with the request. Also, the employee had remembered my name and who I was even though this was only my second time at the storage. That’s how much they care about their customers. They make sure to provide a professional, easy, and no hassle experience.

David A. A.

I thought this place would be more secured being its gated. Went to my trailer and it was broken into where all the storage compartments are. The only thing that was stolen was some tools that were in a compartment. I don’t see any cameras where it is parked. Thinking about going somewhere else for what I pay for this place. With the recent price increase it should be better.

Timothy O.

Staff is present and available during posted hours. Security although mostly cameras, gates and doors are maintained to ensure security f stored items. Place is clean. Restroom availability is a great feature. I commend site staff in maintaining the facilities.